Alexis Ratcliffe, Receptionist

What is the most satisfying part of the job?
Getting to work in a fun environment where I am surrounded and supported by an amazing team.

What are the challenges?
Having to sometimes deal with difficult situations or patients.

What’s your best tip for oral hygiene?
Use fluoride toothpaste, and don’t forget to floss! Plus see your dentist at least twice a year.

What toothbrush do you use?
Oral B Electric Toothbrush.

How do you create a calm environment for patients who are nervous?
Greet them with a warm welcoming smile. Make sure you understand how they are feeling. And think of ways of how you can make them comfortable. Try to make them laugh or smile to ease their nerves.

If you didn’t work in a dental clinic, what would you do?
Definitely Veterinary Nursing.

Cat or Dog?
Dog.

Sweet or Savoury?
Both.

Go to karaoke song?
Bohemian Rhapsody by Queen.

Favourite way to relax?
Having a barbecue with family and friends.

Bucket list item?
Visiting Alaska/Canada and seeing the northern lights!

What makes you smile?
Sharing banter with a friend.